So, yes – Kartra is my favourite toy to play with. It’s more affordable than CLickFunnels and it does all the things, so what are these 2 things that aren’s so awesome about it?
As of September 2019, they are:
- Having to work in multiple tabs
So, Kartra has this cool feature called My Calendars and when they launched I thought “OMG! Another system I can do here in this one place!! Does it get any better?”.
And it turns out, no. Not for me, it doesn’t get better 🙂 because the calendars have a couple of limitations.
They don’t synchronize with each other so you could double book.
So I contacted Kartra, thinking I was doing something wrong and they told me to simply set the booking to “Pending” then manually go in and confirm people’s appointment or tell them that they will have to choose another time slot.
What is the point of sending them to a calendar to choose a time slot – only to tell them that they have to go and choose another, different time slot?
No thank you.
Also, they are all set in US time and don’t convert very easily.
So, for now, we’re staying with Acuity thank you very much.
The workaround is to use the welcome email that gets automatically sent once someone purchases a session to direct the client to the Acuity booking function. Easy!
It’s all in the video if you want to have a look:
Listen to the blog here
2. Multiple Tabs
The other thing that isn’t awesome about Kartra is the need to create one thing before another. I don’t know if those are the best words to describe what I mean, so let me give you an example.
If I want to create a product, there comes a point where I need to specify which sales page is for this product.
Open a new tab, whip up a sales page and use that.
Then it wants a thank you page too!
Same – same: in a new tab I make a thank you page then use that.
Similarly, when I want to make a membership, I need to allocate it to sales pages and sometimes a form or some other Kartra asset that isn’t built yet.
Now, this isn’t a real deal-breaker for me because I’m ok with having a few tabs open and switching between them, but it would be really nice if it was a bit more integrated or intuitive or something.
My demo in the video shows the dilemma best.
But don’t get me wrong!
I do love Kartra and totally recommend it at certain points in a businesses life. Comment below with any questions or book a free chat with me to figure out if it’s Kartra’o’clock for your business.
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